CBS All-Access Problems

Since yesterday I cannot view programs on CBS All Access app on my Apple TV (software up-to-date) or from my Mac on CBS.com. Both these have always worked flawlessly. Despite subscribing on CBS.com some time ago, their site says I have no subscription but I now pay $9.99 a month to Apple via subscriptions. Despite being signed in to CBS All-Access and in good standing, all options want me to subscribe to watch. So Apple is collecting my cash and I have no access on Apple devices or on CBS.com. I'd cancel my Apple subscription but it just renewed 10 days ago. Any thoughts?