iTunes music app keeps crashing

Hi MarilynGallo,

Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble using the iTunes Store app on your iPhone, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.

If an app unexpectedly quits, stops responding, or won’t open

Please let us know if you have any additional questions. We're always happy to help.

Cheers!