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iPad continually restarting - 4013 error when connecting to iTunes

Hi everyone

My 6th gen (2018) iPad has begun to restart over and over again (white apple logo screen) and I can't break it out of this loop. When I try and push through an update or restart via iTunes I get the 4013 error each time.


does anyone have any tips before I give up?

Thanks!

iPad (6th gen) WiFi

Posted on Jan 1, 2021 3:35 AM

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Question marked as Best reply

Posted on Jan 1, 2021 4:31 AM

Start here:--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

If the issue persists, contact Apple Support using this link:--> Get Support

Regards

Giulio

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iPad continually restarting - 4013 error when connecting to iTunes

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