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When I am video calling someone on Whatsapp and if I get another video call in between and let it ring out, I would be able to resume my previous video call but left half of my screen would be black and right half would be my image. If I disconnect the video and call back again, there won’t be a problem. Please share thoughts.
Hello prmaria.
Thank you for using Apple Support Communities. It sounds like you're experiencing some issues when using WhatsApp. Specifically, when you're on a video call and you receive a new incoming call, your display encounters an issue. If this is the case, we'd like to look into this issue with you.
First, we do recommend that you install any pending updates on your iPhone. Just in case, the following resources can help:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
We also have this helpful resource you can review. You'll find recommended troubleshooting steps you can attempt with the WhatsApp application. Please check out the link below:
If an app unexpectedly quits, stops responding, or won't open
Be sure to follow all the steps listed within.
We hope this information is useful. Best of luck.
Hello prmaria.
Thank you for using Apple Support Communities. It sounds like you're experiencing some issues when using WhatsApp. Specifically, when you're on a video call and you receive a new incoming call, your display encounters an issue. If this is the case, we'd like to look into this issue with you.
First, we do recommend that you install any pending updates on your iPhone. Just in case, the following resources can help:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
We also have this helpful resource you can review. You'll find recommended troubleshooting steps you can attempt with the WhatsApp application. Please check out the link below:
If an app unexpectedly quits, stops responding, or won't open
Be sure to follow all the steps listed within.
We hope this information is useful. Best of luck.
Whatsapp video call issue
