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Level 1

4 points

WhatsApp Video call screen turns blank on 13 pro max

When on a WhatsApp call and the other party send me a request to switch to a video call, my screen becomes blank.

then, the person on the other side can see me without me even accepting the video call request and I cannot see the person as my screen is blank.

Even though I can minimize the blank WhatsApp screen and go to other apps, the WhatsApp screen still remains blank when I go back to WhatsApp.

So, I have to end the WhatsApp call and initiate a new video call with the person.

About 5 friends of mine have reported a similar issue.

Can this be fixed?

iPhone 13 Pro Max, iOS 15

Posted on Jan 24, 2022 8:08 AM

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Community+ 2024

Level 10

413,962 points

Posted on Jan 24, 2022 8:18 AM

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