You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am not able to activate imessage and face time, it shows still verifying

I am not able to connect i-message and face time services with my cell no. It shows still verifying. Before 10 days I was able to connect these services with this no.

iPhone 11, iOS 14

Posted on Jan 2, 2021 4:49 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2021 4:55 AM

If it has been that long, you should probably contact Apple support. Did you try the suggestions in the article that you were reading when you asked this question?

If you get an error when trying to activate iMessage or FaceTime - Apple Support

2 replies

Jan 2, 2021 4:57 AM in response to ar194

Criteria: For activating iMessage, you need one-time SMS messaging service (If you have one, skip this) to be activated on your phone number. Depending on your carrier, you might be charged for this (for iMessage activation only) SMS.

If you have dual SIM then each time you switch plan between one number with another for iMessages this activation will be charged by your carrie. See the section :- Send Message with iMessage and SMS/MMS it is clearly said; additional charges may apple.


Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you to know whether you have SMS plan enabled at least for One SMS


See the pic below


4 Step Process --> Turn off and restart iMessage and FaceTime (The order / sequence is very important)

  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on. (Watch the GIF below)


I am not able to activate imessage and face time, it shows still verifying

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.