Has anyone ever encountered this, I recently received Apple Pay in an imessage but when I go to Apple Pay on my phone it shows that I received the transaction amount but it also says my balance it zero and not showing the money. I had recently upgraded my phone and hadn’t set up Apple Pay on my new device before the money was sent.
iPhone 12 Pro Max, iOS 14
Hello Ohana831,
We understand that you're experiencing issues with with Apple Pay, and we'd like to provide some resources that can help. The first thing we'd like to address is that your Apple Pay was not set up before money was sent to you. We can assure you that this should not effect whether or not money was received. If you haven't already we recommend ensuring that Apple Cash has finished set up as outlined here: Set up Apple Cash
If you're still unable to see the amount in your Wallet app, please keep in mind that account security checks might require time to make funds available. You can find this information and more here: Send and receive money with Apple Pay
Take care!
Hello Ohana831,
We understand that you're experiencing issues with with Apple Pay, and we'd like to provide some resources that can help. The first thing we'd like to address is that your Apple Pay was not set up before money was sent to you. We can assure you that this should not effect whether or not money was received. If you haven't already we recommend ensuring that Apple Cash has finished set up as outlined here: Set up Apple Cash
If you're still unable to see the amount in your Wallet app, please keep in mind that account security checks might require time to make funds available. You can find this information and more here: Send and receive money with Apple Pay
Take care!
Apple Pay money received not showing up
