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Trying to connect my iPhone to iMac and when I click trust on my phone, the trust request is denied? what else can I do... Phone is frozen with a black home screen

Tried all the recommended ways to reset iPhone need more assistance

iPhone XS, iOS 14

Posted on Jan 2, 2021 10:41 AM

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Level 10

230,666 points

Posted on Jan 2, 2021 11:01 AM

You need to contact Apple Support. Use the Contact Support link at the top of the page here.

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