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When I try to update my iPhone I get a message that I’m not connected to internet. However, I am connected to the internet.

When I try to update to the new 14.4 I get a message that says I am not connected to the internet. However, I am connected.

iPhone XR, iOS 14

Posted on Jan 2, 2021 12:08 PM

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8 replies

Feb 5, 2021 9:18 AM in response to smurphfam

Not knowing the exact error makes it difficult. However, see if this helps, If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart - Apple Support or provide the exact error message you are seeing, or a screenshot would help as well. Just remember if you do post a screenshot to block any personal identifying information.

When I try to update my iPhone I get a message that I’m not connected to internet. However, I am connected to the internet.

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