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Level 1

4 points

Why can’t I keep my original email address but just change my password?

I want to change my password not my email address. Why am I not receiving assistance if I forgot my password?

Posted on Jan 3, 2021 3:35 AM

Top-ranking reply

Level 10

684,615 points

Posted on Jan 3, 2021 10:01 AM

For the Apple ID password, enter the Apple (iCloud) ID and click Forgot Password. See if you can get an email option if necessary.

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