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outlook not loading

Did anyone have any issues opening outlook on Safari 14.0.2 on a mac big sur? The emails dont appear in the centre of the webpage. Can open outlook on chrome, or safari on iphone no issues there. I'd rather use Safari though if possible.


How to fix it please?

Posted on Jan 3, 2021 3:05 AM

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3 replies

Jan 5, 2021 6:32 AM in response to clairemissy

Hi there clairemissy,


We understand you're experiencing issues with accessing Outlook in Safari on macOS Big Sur, and we'd like to share some resources that can help.


Get started here: If Safari doesn't load a page or webpage items are missing


While the title doesn't mention this issue, this page may also help: If Safari is slow, stops responding, quits unexpectedly, or has other issues


Cheers!

Jan 5, 2021 2:25 PM in response to clairemissy

clairemissy,


Thanks for those details, and giving those steps a try.


Next, restart your Mac in safe mode, and check for the issue there: How to use safe mode on your Mac


Also, to determine if the issue is user-specific or system-wide, create a new user account, and try accessing the Outlook website there: Set up users, guests, and groups on Mac


Thanks!

Jan 5, 2021 12:20 PM in response to MoonJ.

Thanks however, It doesn't solve my problem. After trying it with other browsers, no issues with the other browsers, I've isolated it to safari being the issue. A strange thing I have found is that there are no safari extensions? Is there meant to be? Ive tried clearing caches, clearing history, following the above advice no luck. I must have done something to safari but I dont know what. Something to do with outlook that im trying to open? everything else on safari seem to work fine, I just can't figure it out.

outlook not loading

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