We are getting the “support.apple.com/phone/restore” message on my iPhone 6. We attached my phone to computer and restarted our computer
How do we fix this?
iPhone XR, iOS 13
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You have to do more than just attach the iPhone to the computer. The "Related Article" states:
"Restart your device:
- iPad models that don't have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until the device restarts.
- iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo.
- iPad with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Side (or Top) button and the Home button until you see the Apple logo."