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AirPods Max Settings

Why are the settings not retained on the AirPods Max? When I set all modes to be available (Noise Cancellation, Transparency and Off) it shows as having been retained but then (I haven’t determined how long) those choices revert back to the defaults. I’ve rebooted and reset the AirPods Max a few times now and the issue persists.

iPhone 12 Pro Max, iOS 14

Posted on Jan 3, 2021 7:01 AM

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4 replies

Jan 5, 2021 12:40 PM in response to Les S

Hello Les S,


Welcome to Apple Support Communities!


We understand that your AirPods Max are not retaining the settings that you've chosen and keep reverting back to the default. We'd like to help!


Below is the article for setting up your AirPods Mac. Go through the steps again just to ensure no step was missed in the process.

Connect and use your AirPods Max


Let us know if you have any questions.

Thank you for using Apple Support Communities.

Take care!

AirPods Max Settings

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