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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why are the settings not retained on the AirPods Max? When I set all modes to be available (Noise Cancellation, Transparency and Off) it shows as having been retained but then (I haven’t determined how long) those choices revert back to the defaults. I’ve rebooted and reset the AirPods Max a few times now and the issue persists.
iPhone 12 Pro Max, iOS 14
Hello Les S,
Welcome to Apple Support Communities!
We understand that your AirPods Max are not retaining the settings that you've chosen and keep reverting back to the default. We'd like to help!
Below is the article for setting up your AirPods Mac. Go through the steps again just to ensure no step was missed in the process.
Connect and use your AirPods Max
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
I take it back, it is not fixed.
I have the same issue and it’s really annoying. I have reset iPhone and headphones and it make no difference. I have unpaired the headphones and re-paired and it make no difference.
Well it seems like the issue has been fixed with the firmware update that was just released for the AirPod Max device.
AirPods Max Settings
