Hinge

Hello. I purchased a 3 month Hinge subscription, that doesn’t renew until Feb 20, but my account isn’t working. Can you please help me with why that would be.


thanks

Brooke

iPhone 11, iOS 14

Posted on Jan 3, 2021 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 5, 2021 1:44 PM

Hi Brookecosta5,


Thanks for using Apple Support Communities! We see you're having an issue with a third-party app, and we'd like to do what we can to help.


If the app isn't responding as expected: If an app unexpectedly quits, stops responding, or won’t open


Verify that your Hinge app is still showing an active subscription, by following the steps here: See or cancel your subscriptions


Then check if there are any app updates which need to be downloaded and/or installed: Update apps or use automatic downloads


If everything looks good and the app is updated, you'll want to contact the app developer for help. Let them know exactly what's happening: How to contact an app developer


Take care!

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1 reply
Question marked as Top-ranking reply

Jan 5, 2021 1:44 PM in response to Brookecosta5

Hi Brookecosta5,


Thanks for using Apple Support Communities! We see you're having an issue with a third-party app, and we'd like to do what we can to help.


If the app isn't responding as expected: If an app unexpectedly quits, stops responding, or won’t open


Verify that your Hinge app is still showing an active subscription, by following the steps here: See or cancel your subscriptions


Then check if there are any app updates which need to be downloaded and/or installed: Update apps or use automatic downloads


If everything looks good and the app is updated, you'll want to contact the app developer for help. Let them know exactly what's happening: How to contact an app developer


Take care!

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