Am I supposed to erase the old iPhone that I am sending into Apple for warranty replace/repairs assessment?

Am I supposed to erase the old iPhone that I am sending into Apple for warranty replace/repairs assessment?

iPhone 11 Pro Max

Posted on Jan 3, 2021 10:01 AM

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1 reply

Jan 3, 2021 10:45 AM in response to ScrappyKat

Get your iPhone, iPad, or iPod touch ready for service

  1. Back up your iOS device.
  2. Have your Apple ID password ready. ... 
  3. Bring your sales receipt (if possible), in case your service requires proof of purchase.
  4. Bring your device and any accessories that you need help with.
  5. Bring a form of personal identification, like a driver's license, passport, or other government-issued ID.

More items...


Get your iPhone, iPad, or iPod touch ready for service - Apple ..


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Am I supposed to erase the old iPhone that I am sending into Apple for warranty replace/repairs assessment?

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