iphone said my password was compromised on many sites. i changed them. im completely locked out of google because it says someone tried to change my password and i need to log in to verify its me. when i try to log in. says my password is incorrect

Iphone said my password had been compromised in. Data leak. I changed it on several apps, including Google. Issue is: I’m completely locked out! Google asked my to verify ‘it was me’ by entering my passcode or last passcode but it says that it’s invalid!! I entered the passcode stored in my iPhone! I’m now completely locked out from my Gmail account and other sites that I need my email to sign. Even when I enter the verification code sent to my phone- it’s not enough to ‘prove’ it’s me?! I’m beyond frustrated as noons to email or talk to. Please help!!

iPhone XS

Posted on Jan 3, 2021 2:50 PM

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3 replies

Jan 3, 2021 3:17 PM in response to Alicowen

I would think that if your main issue is being locked out of your Gmail account then you would probably have to contact Google for support on that issue.

I once had a similar issue myself; frustrating as this issue is be assured that so long as you’ve set up your recovery details in full then Google should be able to verify who you are and unlock your account.

If my memory serves then I believe that I had to answer several security questions and verify my alternative email address.

Good luck.

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iphone said my password was compromised on many sites. i changed them. im completely locked out of google because it says someone tried to change my password and i need to log in to verify its me. when i try to log in. says my password is incorrect

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