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Yrzan212 Author

Level 1

5 points

Purchase could not be complete

Why is my purchase could not be completed? I am purchasing using iTunes gift card

Posted on Jan 3, 2021 7:02 PM

Top-ranking reply

Limnos

Level 10

419,893 points

Posted on Jan 4, 2021 12:45 PM

Does it say "Your purchase could not be completed" and provides a URL?

Do as it directs, go to the URL and follow the instructions: www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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Purchase could not be complete

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