Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address

The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.

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ming1969 Author

Level 1

8 points

reset security question

i have id and password but cannot login to my account, and manage my account!

always ask me to answer security question, but i already forgot the answer!

what can i do?

i try to reset my security question but it say

Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions.

so what can i do?

iPhone 6s Plus, iOS 13

Posted on Jan 3, 2021 7:53 PM

Best reply

Niel

Level 10

727,787 points

Posted on Jan 3, 2021 7:58 PM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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