Apple Business Manager - removing activation lock

Hello,

is it possible to remove activation lock from within the Business Manager portal?

We have a number of devices which are activation locked but no longer connected to our MDM platform so was wondering if I can kick them out from within Business Manager.


Thanks.

iPhone 8

Posted on Jan 4, 2021 1:28 AM

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Posted on Jan 4, 2021 4:38 PM

You can contact Apple and use business manager as proof of ownership. They can assist you from there. ABM does not have the ability to remove activation lock itself.

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Apple Business Manager - removing activation lock

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