Apple Event: May 7th at 7 am PT
I cracked my screen and my iphone disabled itself. The phone has been fixed, but it states i need to connect to iTunes due to it being disabled. I have tried to connect to 2 different computers and my phone doesn't show up in iTunes. I have an MacBook Pro late 2011 running on OS X 10.9.5 and it is unable to be updated further. Help! I need to unlock my phone. I can hear messages coming through and I can even receive calls.
iPhone 7 Plus, iOS 14
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
iphone disabled, itunes not working
