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User profile for user: alpyne
alpyne Author
User level: Level 1
4 points

macbook pro 13 (intel) 2020 not charging

I've reset NVRAM and SMC - tried unplugging and re-plugging into the different USB-C ports - the menu bar battery icon indicates no power adapter detected and battery is currently down to 9%. (running 10.15.7) I've had a couple of situations in the past months where plugging in power took a couple of minutes for the macbook to acknowledge (updated menubar icon with lightning bolt icon and audible charging tone). Anything else I should try before this laptop dies and I need to take in for repair?

MacBook Pro

Posted on Jan 4, 2021 11:31 AM

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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,508 points

Posted on Jan 4, 2021 11:52 AM

alpyne wrote:

I've reset NVRAM and SMC - tried unplugging and re-plugging into the different USB-C ports - the menu bar battery icon indicates no power adapter detected and battery is currently down to 9%. (running 10.15.7) I've had a couple of situations in the past months where plugging in power took a couple of minutes for the macbook to acknowledge (updated menubar icon with lightning bolt icon and audible charging tone). Anything else I should try before this laptop dies and I need to take in for repair?


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


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User profile for user: leroydouglas
leroydouglas
Community+ 2024
User level: Level 10
188,508 points

Jan 4, 2021 11:52 AM in response to alpyne

alpyne wrote:

I've reset NVRAM and SMC - tried unplugging and re-plugging into the different USB-C ports - the menu bar battery icon indicates no power adapter detected and battery is currently down to 9%. (running 10.15.7) I've had a couple of situations in the past months where plugging in power took a couple of minutes for the macbook to acknowledge (updated menubar icon with lightning bolt icon and audible charging tone). Anything else I should try before this laptop dies and I need to take in for repair?


If your USB-C power adapter isn't charging your Mac notebook

https://support.apple.com/en-us/HT204652



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


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User profile for user: alpyne
alpyne Author
User level: Level 1
4 points

Jan 5, 2021 2:49 PM in response to alpyne

UPDATE: I left the laptop plugged in overnight and lo and behold, this morning, it's fully charged!! All day I left it plugged in while using and everything seemed fine. I then decided to run Diagnostics (start holding down "D") - no issues found (code ADP000), reboot, and now it's back to it's tricks - no amount of plugging in/out causes it to recognise that there's a power source connected.

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macbook pro 13 (intel) 2020 not charging

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