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denny121 Author

Level 1

4 points

My face recognition keeps saying I’m out of view

My face recognition keeps saying I’m out of view, how can I get it working

Posted on Jan 4, 2021 11:36 AM

Top-ranking reply

javaliga

Level 10

119,869 points

Posted on Jan 4, 2021 11:42 AM

You can't set up Face ID if anything is obstructing your nose and mouth, like a face mask. Face ID works best when your iPhone or iPad is approximately an arm’s length or closer (10-20 inches) from your face. For more info, see the "Set up Face ID" section in:

Use Face ID on your iPhone or iPad Pro - Apple Support

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My face recognition keeps saying I’m out of view

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