Order MacBook and payment hasn't been withdrawn

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Level 1

4 points

Order MacBook and payment hasn't been withdrawn

Hi, I ordered a MacBook last month in this website but the payment hasn't been done yet. Estimated delivery is Jan 15th, is it normal? Thanks in advance!

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Posted on Jan 4, 2021 4:00 PM

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Answer 1

stedman1

Level 10

267,064 points

Jan 4, 2021 4:02 PM in response to ericaAaAaA

Yes, it is. When the item ships, Apple will send you an email with an updated arrival date, and tracking information. Also at that time your method of payment will be charged.

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Answer 2

FoxFifth

Level 10

478,247 points

Jan 4, 2021 4:03 PM in response to ericaAaAaA

That is normal. They don't charge your credit card until it is ready to ship. Also, the order status will be "Processing" until then. See: https://www.apple.com/shop/help/viewing_changing_orders

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Order MacBook and payment hasn't been withdrawn

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