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Support.apple.com/iPhone/restore

I just did an update on my old iPhone SE. My screen is showing a picture of a USB plug, an iTunes pic and this web address support.apple.com/iPhone/restore. When I go to the website I am following the directions but when I try to restart the phone I am stuck on this black screen. Held down the home key and power key at the same time until I see the Apple logo but the phone is not restarting or shutting down.

iPhone SE

Posted on Jan 4, 2021 8:19 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2021 8:25 PM

Precisely follow the steps listed in the "Related Article:" If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


1 reply

Support.apple.com/iPhone/restore

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