Arrangement tab is not showing System Preferences -->Display option

I am trying to connect external Dell monitor to the Dell Docking station to my Mac Pro.


Keyboard and mouse is working but the monitor display is not working.


Also I do not see the Arrangement tab under System preferences --> Display option

MacBook Pro 13″, macOS 10.14

Posted on Jan 5, 2021 3:37 AM

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5 replies

Jan 7, 2021 9:14 AM in response to lino837

Hi lino837,


We understand you're having trouble connecting an external monitor to your computer. We're happy to help.


To get started, how are you connecting this monitor to the computer? Is it using an HDMI cable, USB-C cable, or Thunderbolt cable?


In the meantime here's some basic steps for setting up an external monitor that may help: Use external monitors with your Mac


We look forward to your response. Cheers!

Jan 7, 2021 4:39 PM in response to lino837

Hi lino837,


So you're using a USB-C monitor connected with a USB-C cable. Thanks for confirming!


If you have any other USB-C cables, we'd recommend trying that to rule out any issues with the current one you have connected. You'll also want to make sure the USB-C cable is connected directly to the monitor on one end and directly to the computer on the other end. If you have any sort of USB hub attached to the computer that the cable is connected to, the computer won't recognize the monitor.


Here's some additional steps you can try for issues with the computer recognizing the monitor: Get help with video issues on external displays connected to your Mac


If you continue to have issues with the computer recognizing the monitor, you'd want to contact Apple Support directly for assistance: Get Support


We hope this helps. Take care!

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Arrangement tab is not showing System Preferences -->Display option

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