You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipad air3 screen is not responding. I am getting notification etc but screen does not respond to touch. all other buttons work. But i cant even power it off because the slide bar is not responding either. Any suggestions

my ipad air3 screen is not responding. I am getting notification etc but screen does not respond to touch. all other buttons work. But I can't even power it off because the slide bar is not responding either. Any suggestions

iPad Air 3, iPadOS 14

Posted on Jan 5, 2021 11:55 AM

Reply
1 reply

Jan 7, 2021 2:17 PM in response to jwilson4144

Hi jwilson4144,


Welcome to Apple Support Communities. We understand that you're having an issue with your iPad Air 3. responding to your touch. We'd like to help.


From what you've described, it sounds like this resource would help you force restart your iPad. This will help you restart since you are unable to do it with the slider.


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Hope that helps!



my ipad air3 screen is not responding. I am getting notification etc but screen does not respond to touch. all other buttons work. But i cant even power it off because the slide bar is not responding either. Any suggestions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.