no place to enter authentication code

my apple tv keeps asking for my apple id and when i sign in i get the code on my iphone but have no place on my tv to enter the code so therefore can not use my apple tv. what do i do?


Apple TV

Posted on Jan 5, 2021 12:30 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2021 2:41 PM

Hello deanne296,


Thanks for using the Apple Support Communities. We understand that you're not finding the location needed to enter your Two-factor Authentication verification code. If you haven't done so yet, try adding it to the end of your password in the password box. Be sure not to include any spaces between the last digit of your password and the verification code.


This information is provided in the following article, under the Frequently asked questions section.


Two-factor authentication for Apple ID- What if I use two-factor authentication on a device running older software?


Best regards.

1 reply
Question marked as Top-ranking reply

Jan 7, 2021 2:41 PM in response to deanne296

Hello deanne296,


Thanks for using the Apple Support Communities. We understand that you're not finding the location needed to enter your Two-factor Authentication verification code. If you haven't done so yet, try adding it to the end of your password in the password box. Be sure not to include any spaces between the last digit of your password and the verification code.


This information is provided in the following article, under the Frequently asked questions section.


Two-factor authentication for Apple ID- What if I use two-factor authentication on a device running older software?


Best regards.

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no place to enter authentication code

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