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What does "A software update is required to comment to Joan Wilkerson Z." I am Joan Wilkerson. Have no ideal what the Z is. I am given buttons to Learn More ...No Now...Install

What does the message "A software update is required to connect to <my firstname my lastname> Z. Message appears on desk top.

Posted on Jan 5, 2021 2:12 PM

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Posted on Jan 5, 2021 4:13 PM

I believe that message is what you get when you get a new iPhone/iPod or iPhone/iPod system upgrade and you're running an older system on the Mac it's connected two via USB cable.


Do you have an iPhone or iPad that's named Joan Wilkerson Z?


5 replies

Jan 5, 2021 6:33 PM in response to Apple5894

Users of Mojave OS and older get that very unclear message to be compatible with devices iOS 14 or iPad OS14. It patches iTunes so it can continue to back-up, synch, and manage your iDevice like before. I've applied it to two Macs running Mojave and nothing bad happened, and I can again use those computer to manage our four iPads. You OS version does not change.

What does "A software update is required to comment to Joan Wilkerson Z." I am Joan Wilkerson. Have no ideal what the Z is. I am given buttons to Learn More ...No Now...Install

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