Hi,
I have observed that when I connect my AirPods or any other headphones with my iPhone 12 video calls start lagging and after some time I get Poor internet connection error. Is it problem with iPhone or do I have to do some settings ?
Thanks
iPhone 12, iOS 14
Hello Zee091,
We understand your calls lag when headphones are connected and we're happy to help. Does the issue occur after restarting your device using the steps here: Restart your iPhone
Also, does the issue occur in multiple locations or just when you are in a certain location? Resolve Wi-Fi and Bluetooth issues caused by wireless interference
Best regards
Hi Zee091,
Thanks for the additional information. Since the issue still occurs, then we'd like to investigate the issue further. Please reach out to our support team for further assistance here: Get Support
Have a great day!
Hi,
This issue occurs on every location. When ever wifi and bluetooth(earpieces) are used together this issue occurs and I tried to restart also factory reset, and updated my iOS but the issue persists.
BR,
Video Call with headphone has connection Problem iPhone 12
