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activation lock

I was gifted an ipad that has an activation lock on it. The previous owner does not recognize the apple id that it is locked by. How do I get the iPad unlocked so I can use it.

iPad Air 2 Wi-Fi

Posted on Jan 5, 2021 5:10 PM

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Posted on Jan 6, 2021 5:46 PM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


https://discussions.apple.com/docs/DOC-250001038


2 replies
Question marked as Best reply

Jan 6, 2021 5:46 PM in response to mallory2621

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


https://discussions.apple.com/docs/DOC-250001038


activation lock

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