iPhone XR Facetime camera issues

For the last two days when I make facetime calls with my XR, the other party cannot see me, and my camera display disappeared, I see just a faded frame . The camera option to move from from to back is grayed out. Thoughts?

iPhone XR

Posted on Jan 6, 2021 12:34 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2021 1:56 PM

Hello Vinnie2021,


Thank you for using Apple Support Communities!


We understand from your post that when using FaceTime your camera is not working. Are you able to use the camera without issue outside of using FaceTime?


If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If the issue only occurs while using FaceTime, the steps from this article may help:


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Jan 8, 2021 1:56 PM in response to Vinnie2021

Hello Vinnie2021,


Thank you for using Apple Support Communities!


We understand from your post that when using FaceTime your camera is not working. Are you able to use the camera without issue outside of using FaceTime?


If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If the issue only occurs while using FaceTime, the steps from this article may help:


If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

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iPhone XR Facetime camera issues

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