Apple Watch
Hi, my apple watch has all of a sudden not tracking my steps/distance. I have tried everything I've seen online and still nothing? So I'm just wondering what else I can do.
iPhone 12 Pro Max, iOS 14
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Hi, my apple watch has all of a sudden not tracking my steps/distance. I have tried everything I've seen online and still nothing? So I'm just wondering what else I can do.
iPhone 12 Pro Max, iOS 14
I'm not sure what you have tried, but the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
I'm not sure what you have tried, but the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
Thank you for that. I actually have tried both of them things and still hasn’t worked unfortunately. Everything else about the watch is working apart from the tracking the steps. So I’m not sure what is left to do.
Apple Watch