iPhone not connecting to certain websites while WiFi on

Is anyone in the community having issues connecting to websites while WiFi is on?

iPhone 7 Plus, iOS 14

Posted on Jan 6, 2021 1:09 PM

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Question marked as Top-ranking reply

Posted on Jan 8, 2021 7:14 PM

Hey Campbev47,


Sounds like you're having an issue connecting to some websites while on Wi-Fi. We'd be happy to help.


If the issue is only occurring on Wi-Fi, then it doesn't sound like the issue is with the site itself. Would you be able to provide us an example of the issue you're facing? Also, have you tested over multiple Wi-Fi networks or just your home Wi-Fi? Do you experience the issue regardless of the Wi-Fi network you join?


Also, if you have any VPN software installed on your iPhone, we'd recommend turning it off while troubleshooting or removing it. Test things out further afterward and let us know if the issue persists.


For more info on Safari not loading a webpage properly, check out: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch


We hope this information helps out and look forward to gathering more info to help isolate things further.


Take care!

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1 reply
Question marked as Top-ranking reply

Jan 8, 2021 7:14 PM in response to Campbev47

Hey Campbev47,


Sounds like you're having an issue connecting to some websites while on Wi-Fi. We'd be happy to help.


If the issue is only occurring on Wi-Fi, then it doesn't sound like the issue is with the site itself. Would you be able to provide us an example of the issue you're facing? Also, have you tested over multiple Wi-Fi networks or just your home Wi-Fi? Do you experience the issue regardless of the Wi-Fi network you join?


Also, if you have any VPN software installed on your iPhone, we'd recommend turning it off while troubleshooting or removing it. Test things out further afterward and let us know if the issue persists.


For more info on Safari not loading a webpage properly, check out: If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch


We hope this information helps out and look forward to gathering more info to help isolate things further.


Take care!

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iPhone not connecting to certain websites while WiFi on

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