Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ZoranDuke Author

Level 1

8 points

Why can't I update?

This is my system report:

Model Name: MacBook Pro

Model Identifier: MacBookPro10,1

Processor Name: Intel Core i7

Processor Speed: 2.6 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: 262.0.0.0.0

SMC Version (system): 2.3f36

Serial Number (system): C02JN3FYDKQ5

Hardware UUID: 5253EE4C-A740-597C-AD4E-C3DA93602963

Why can't I update to OS X 10.15.7

I'm trying to update my Logic Pro X to the newest version so that I can work on the same projects as my colleagues, and it requires 10.5.7 or higher, and this operating system is not updating to that.

MacBook Pro 15″, macOS 10.13

Posted on Jan 6, 2021 7:04 PM

Top-ranking reply

Niel

Level 10

733,025 points

Posted on Jan 6, 2021 7:08 PM

Back up your data, check your applications for compatibility, and download Catalina through the link provided; it's a full-version upgrade and won't appear in the Updates list.

(189695)

View in context

Why can't I update?

Similar questions