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I bought this iPhone 8 and the I cloud lock is on it how do I get through to use the iPhone


Posted on Jan 6, 2021 11:18 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2021 12:46 PM

Activation Lock for iPhone, iPad, and iPod touch - Apple Support - This is a security feature, in part to deter re-selling of stolen devices. To read more click here --> http://support.apple.com/HT201365


Turn off Activation Lock. To read more click here --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


I presume you were not the first owner of this iPhone. Get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you. If the owner has not provided contact information as a message showing in the login screen there is no way to contact the owner unless the person who gave you the device knows them.



1 reply
Question marked as Top-ranking reply

Jan 7, 2021 12:46 PM in response to jacqlynn289

Activation Lock for iPhone, iPad, and iPod touch - Apple Support - This is a security feature, in part to deter re-selling of stolen devices. To read more click here --> http://support.apple.com/HT201365


Turn off Activation Lock. To read more click here --> https://support.apple.com/HT201441 - An activation lock can only be removed using the log-in information for the account that applied the lock.


I presume you were not the first owner of this iPhone. Get the owner of the account to remove the lock or return the device for a refund. The device is otherwise useless to you. If the owner has not provided contact information as a message showing in the login screen there is no way to contact the owner unless the person who gave you the device knows them.



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