I purchased an iPhone 12. When I tried to change the SIM card from my iPhone 8Plus the card does not fit in the new iPhone.
[Re-Titled by Moderator]
I called Apple at 1 (800) MYAPPLE and got the answer in minutes.
For your information, flip the SIM card over with the copper conductor up, it will fit firmly in the position of the SIM card holder.
no serial number needed to get the right answer.
this method of finding solutions is useless.
Depends where you bought the 12. Did you buy it SIM-free? Contact your carrier for help.
See this: Find wireless carriers that offer eSIM service - Apple Support
You should call the store and ask them about that. Have your serial number ready.
This from iPhone 12 specs.
SIM Card
so what do I do to upgrade from an iPhone 8 to iPhone 12?
I bought the iPhone 12 from an Ala Moana Center Apple Store.
I was informed all I had to do was move the SIM card from one phone to the other from the person I got it from.
My iPhone 8 Plus SIM card does not fit in the iPhone 12
