HomePod won't play music - "there is nothing in your music library"

Question

Level 4

1,166 points

HomePod won't play music - "there is nothing in your music library"

I have a new HomePod that I set up a few days ago. I don't have an Apple Music subscription but do have purchased music. Initially the HomePod would play this when I asked "Play music from my library". Now I get the reply "there is nothing in your music library"

Initially I think I had the HomePod not recognising my voice but changed it when prompted today. I have changed it back using the home app and am still getting the problem.

Any ideas?

Posted on Jan 7, 2021 7:39 AM

Reply

Answer 1

turingtest2

Level 10

272,927 points

Jan 7, 2021 3:57 PM in response to David White

What do you mean by AirPlay doesn't work? Doesn't work at all, or isn't a satisfactory workaround? Reboot your router and iPhone, and power cycle the HomePod. Try again.

Or see Change HomePod settings - Apple Support and the section Change the Media & Purchases account: Sign out of the account and sign in again.

tt2

Reply

Answer 2

turingtest2

Level 10

272,927 points

Jan 7, 2021 4:44 PM in response to David White

I would ask for specific tracks or albums. You can also try using control center on your iPhone. I don't know if all these steps are available to you without Apple Music or iTunes Match, but if it gets as far as showing you a library it might be easier to see what you'll be able to call up through Siri.

tt2

Reply

Answer 3

turingtest2

Level 10

272,927 points

Jan 7, 2021 10:04 AM in response to David White

Siri on HomePod is able to call up your unhidden purchase history in the iTunes store, or your iCloud Music Library if you have Apple Music or iTunes Match. You can AirPlay from your iOS device or iTunes library. If you don't have Apple Music it may fare better when recognize my voice is not enabled.

tt2

Reply

Answer 4

David White Author

Level 4

1,166 points

Jan 7, 2021 3:27 PM in response to turingtest2

Thank you for your reply. As I said in may post I do have unhidden purchases in the iTunes Store.

I am aware of airplay and this does not work.

So my question remains, why does it report (with our without recognise my voice) that there is nothing in my music library?

Reply

Answer 5

David White Author

Level 4

1,166 points

Jan 7, 2021 4:10 PM in response to turingtest2

I am sorry, I mistyped. Airplay does work, I can play from my phone with no problems.

I tried your suggestion to sign out of my account and back in again. It did not change anything, I still get the "there is nothing in your music library".

To be clear is "Hey Siri, Play Music from My Library" the correct command to play from my iTunes purchases?

Thanks for you continued help.

Reply

HomePod won't play music - "there is nothing in your music library"

Similar questions