Apple charged me despite failed authorization on card.

I was ordering a MagSafe wireless charger when I entered my debit card details. I placed the order and then there’s a “Your payment authorisation failed on card . Please verify your information and try again, or try another payment method”. I thought the order was canceled so I signed out. I checked my bank account and it charged me for the MagSafe charger and yet there’s no confirmation or anything. I checked the orders list and there is no order. I want my money back.

Posted on Jan 7, 2021 8:34 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple charged me despite failed authorization on card.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.