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iphone 10 hang not shut and i am unable to do any operation on it

my phone is hanged and not able to shut it and screen also flikering and non responsive


iPhone XR

Posted on Jan 8, 2021 1:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 8, 2021 1:58 AM

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412

2 replies
Question marked as Top-ranking reply

Jan 8, 2021 1:58 AM in response to pradip2183

Hi


First thing to try is a forced restart:


* press and quickly release the Volume Up button.

* Press and quickly release the Volume Down button.

* Then press and hold the Side button until you see the Apple logo. (KEEP it pressed until the apple Logo appears)



If that doesn't clear it, see:

https://support.apple.com/en-gb/HT201412

iphone 10 hang not shut and i am unable to do any operation on it

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