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Hello, my calls have been dropping sporadically throughout the day, in the middle of a conversation. Primarily when I’m on a WebEx call for work. Happened 7 times today. I shut my phone down and it is still happening. What’s going on?
iPhone 11 Pro, iOS 14
There is no setting on the iPhone that would limit the length of wi-fi calls, unless there is some setting in WebEx. You may wish to check with WebEx support to see if anyone else has reported issues with iPhones on their platform. Otherwise, you can wait to see if anyone else responds to this, although no one else has so far, or you can use the Contact Support link at the top of the page here to contact Apple Support for assistance.
There is no setting on the iPhone that would limit the length of wi-fi calls, unless there is some setting in WebEx. You may wish to check with WebEx support to see if anyone else has reported issues with iPhones on their platform. Otherwise, you can wait to see if anyone else responds to this, although no one else has so far, or you can use the Contact Support link at the top of the page here to contact Apple Support for assistance.
Are these WebEx calls on wi-fi or cellular. It is difficult to diagnose that, especially with a connection using a 3rd party app. Does it seem it is always in the same length of call?
I don't use WebEx that much, but I've never experienced a problem like that.
thanks for the reply! Calls are on wi-fi. It does seem that its the same length, maybe 10 mins in on every new call.
Dropped calls
