I was trying to set up my iPhone 12 as a switch and now it is stuck on the lock screen. It won't let me log in or turn it off. The blue lines just keep running across the screen and I can use any of the buttons. I am so sorry I tried to do this.
iPhone 12, iOS 14
Hi MarkSkar,
I spent over an hour with Apple help on the phone and we tried everything (mostly what I already had done) and nothing worked. So, I made an appointment (many days out) at the Genius Bar. Then, on a whim, I took it back to the Verizon store where I bought it. One employee knew what it was; an accessibility setting for blind people. He turned it off in a second. He said you turn this on by pressing the power button 3 times in a row and turn it off the same way. I haven't tried it, because I am afraid of getting my phone frozen up again... but that was my experience.
I hope you get yours fixed quickly!
Yes, there should be consequences for Johnathan Burger's behavior.
Cathleen
You downloaded some kind of altered firmware?
Your phone now doesn't work?
That's a shame.
You are also on your own.
We can't help you.
I have the same issue, did you figure it out? Jonathan Burger doesn't know what he's talking about and should be fired for this response. I didn't download anything either, I was trying to set up an auto clicker for an Apple licensed app I use, and now I can't do any of the suggested fixes because I can't touch the screen. Just blue lines. Keeps doing it after force reboot.
Why did you mark this is solved when it clearly is not? No third party apps downloaded. None of the suggested fixes work because even after a force restart the blue lines are on my screen and I can't even unlock it
No, I didn't download anything. What kind of a response is this???
Force phone to turn off?
