MyMind Safari extension not Installing

Question

Level 2

250 points

MyMind Safari extension not Installing

Using: Big Sur 11.1 and Safari 14.0.2 (16610.3.7.1.9)

After a clean install of Big Sur on 2019 iMac, I tried installing MyMind extension from the Mac App Store.

The installation seems to finish without a hitch. But, going to Safari > Preferences > Extensions reveals that the extension did not install. The MyMind app is, however, installed. Opening that app shows a simple prompt that reads "Quit and open Safari extensions preferences".

Please advise.

iMac 27″, macOS 11.1

Posted on Jan 8, 2021 7:55 PM

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Answer 1

Top-ranking reply

godfatherK Author

Level 2

250 points

Feb 2, 2021 1:40 AM in response to godfatherK

Finally resolved!

Uninstalled MyMind, just to be sure.

Then, ran the Big Sur 11.2 update.

After reinstalling MyMind via App Store, it's all back to normal now.

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Answer 2

alma1090

Community Specialist

Jan 11, 2021 6:48 AM in response to godfatherK

Hello and welcome to Apple Support Communities, godfatherK!

We understand you're having issues with an extension. We'd be happy to provide information to help you address this.

Try installing the extension while in safe mode: How to use safe mode on your Mac

Let us know the results.

Have a great day!

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Answer 3

ioioioio

Level 1

8 points

Jan 26, 2021 8:17 PM in response to ioioioio

In case this helps someone....

(1) ~/Library/Safari ... delete knownextensions.plist, restart computer

AND/OR

(2) download and open the Safari TEchnology Preview app

For some reason this combination worked for me after weeks of not working!!!!

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Answer 4

ioioioio

Level 1

8 points

Jan 26, 2021 9:04 PM in response to godfatherK

I think mine was there from my manual migration of Safari preferences to Big Sur. Have you tried downloading the Safari Technology Preview and opening/closing that app?

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