Free 1 year apple tv subscription no redeem offer sent

Hi, I bought an iPhone 12 Pro Max this week, i believe i am meant to be sent a redemption for AppleTV+ but no such offer in the app is there.


I have signed out and back in, checked eligibility etc. still nothing.


Help


iPhone 12 Pro Max, iOS 14

Posted on Jan 9, 2021 2:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2021 6:28 AM

i believe i am meant to be sent a redemption for AppleTV+

Nothing is send to you, except possibly a reminder if you haven’t redeemed after several weeks.


The offer should be presented in the TV app on your new Apple device. Find “Enjoy 1 Year Free” there.

See here for details: Apple TV+ - One Year Offer - Apple

See here for conditions: Apple TV+ one year offer - Terms and conditions - Apple


If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.

1 reply
Question marked as Top-ranking reply

Jan 9, 2021 6:28 AM in response to jzhivov

i believe i am meant to be sent a redemption for AppleTV+

Nothing is send to you, except possibly a reminder if you haven’t redeemed after several weeks.


The offer should be presented in the TV app on your new Apple device. Find “Enjoy 1 Year Free” there.

See here for details: Apple TV+ - One Year Offer - Apple

See here for conditions: Apple TV+ one year offer - Terms and conditions - Apple


If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Free 1 year apple tv subscription no redeem offer sent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.