Lost hard drive space during factory reset of MacBook Pro 2019

I am trying to factory reset my MacBook Pro. Able to restart, Command + R, erase disk utility...but then it shows there is only 120 GB of hd space when there should be a lot more. How do I fix?


Thank you in advance.

MacBook Pro 13″, macOS 10.13

Posted on Jan 9, 2021 12:37 PM

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Posted on Jan 9, 2021 1:29 PM

If you are trying to perform a clean install of macOS, then erase the whole physical drive. Within Disk Utility click on "View" and select "Show All Devices" so that the physical drive appears on the left pane of Disk Utility. Here is an Apple article showing how to do this. Even though they show using Recovery Mode you can also use Internet Recovery Mode or a macOS USB installer.

https://support.apple.com/guide/disk-utility/erase-and-reformat-a-storage-device-dskutl14079/mac

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Question marked as Top-ranking reply

Jan 9, 2021 1:29 PM in response to mrego123

If you are trying to perform a clean install of macOS, then erase the whole physical drive. Within Disk Utility click on "View" and select "Show All Devices" so that the physical drive appears on the left pane of Disk Utility. Here is an Apple article showing how to do this. Even though they show using Recovery Mode you can also use Internet Recovery Mode or a macOS USB installer.

https://support.apple.com/guide/disk-utility/erase-and-reformat-a-storage-device-dskutl14079/mac

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Lost hard drive space during factory reset of MacBook Pro 2019

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