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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
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Apple introduces M4 Pro and M4 Max. Learn more >
My Mac on occasion will startup with a question mark folder. I will have to boot my Mac into recovery mode a couple of times to turn it on. Does anyone know how to fix this? Or can I send it in to get fixe? Genius bars are closed in my area.
MacBook Pro 13″, macOS 10.13
hserrato66 wrote:
My Mac on occasion will startup with a question mark folder. I will have to boot my Mac into recovery mode a couple of times to turn it on. Does anyone know how to fix this? Or can I send it in to get fixe? Genius bars are closed in my area.
If your Mac starts up to a question mark
https://support.apple.com/en-us/HT204323
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
hserrato66 wrote:
My Mac on occasion will startup with a question mark folder. I will have to boot my Mac into recovery mode a couple of times to turn it on. Does anyone know how to fix this? Or can I send it in to get fixe? Genius bars are closed in my area.
If your Mac starts up to a question mark
https://support.apple.com/en-us/HT204323
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
“Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.” Start a service request https://support.apple.com/mac/repair/service
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Question mark folder
