Unable to remove payment method

I am a trying to remove a payment method but it won’t let me because it says “there is an active subscription on this account that requires at least on payment on file” but when I checked, I don’t have any active subscriptions.

iPad, iPadOS 14

Posted on Jan 9, 2021 3:08 PM

Reply
1 reply

Jan 10, 2021 1:03 AM in response to Bester40

Normally you have to have one payment method in your account unless you have a NONE op[tion in the payment methods listed in your account details.


M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.2; iPad Pro 2nd Gen, iPadOS 14.3; iPad Air 2, iPadOS 14.3; iPhone 12 Pro, iOS 14.3; TV 4th Gen, tvOS 14.3  HomePods, audioOS 14.3 and Airport Express w/ Airplay 2

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to remove payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.