Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

in-app purchase was not made on my child's device and never recieved item pruchased and billed to my credit card!

I had a fist full of gems purchased in Clash Royal, but my son's device was "put away" for the day, and the gems never showed up in his account but my credit card was still billed.


How do I go about dealing with this issue?

iPad mini 4 Wi-Fi

Posted on Jan 9, 2021 5:16 PM

Reply
Question marked as Best reply

Posted on Jan 9, 2021 6:08 PM

Nevermind. Apparently some delayed billing... odd that it was 10 days delayed though. This was the 4th item purchased that day, and 3 of them were billed the next day. Odd that the last one was billed 10 days later.


2 replies

in-app purchase was not made on my child's device and never recieved item pruchased and billed to my credit card!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.