Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Forgot phone number for Apple ID

Hi there,

for my this apple account

I forget the phone number as I use for two factor authentication. I already lost that number and there is no way to get it back.

I remember all information expect my phone number as I barely use that phone number so I forget it which make me can’t log in and change it. Is there a way to recover or reset for that Apple ID.

thank


[Email Edited by Moderator]

Posted on Jan 9, 2021 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2021 9:42 AM

Hi there NaingMdy,


We understand you're trying to regain access to your Apple ID, and we'd like to share some resources that can help.


Get started here: Two-factor authentication for Apple ID


Specifically, take a look at the section below:

"Manage your trusted phone numbers

To use two-factor authentication, you need at least one trusted phone number on file where you can receive verification codes. Consider verifying an additional trusted phone number other than your own phone number. If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account.


Update your trusted phone number on your Apple ID account page

  1. Go to appleid.apple.com.
  2. Sign in with your Apple ID.
  3. Go to the Security section and click Edit.

If you want to add a phone number, click Add a Trusted Phone Number and enter the phone number. Choose to verify the number with a text message or automated phone call, and click Continue. To remove a trusted phone number, click x icon next to the phone number you want to remove.


Update your trusted phone number through account recovery

  1. Go to appleid.apple.com.
  2. Sign in with your Apple ID.
  3. Select “Didn’t get a verification code?”, then select More Options.
  4. You'll be redirected to iforgot.apple.com.
  5. Complete your account recovery request. Learn more about account recovery. "


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 12, 2021 9:42 AM in response to NaingMdy

Hi there NaingMdy,


We understand you're trying to regain access to your Apple ID, and we'd like to share some resources that can help.


Get started here: Two-factor authentication for Apple ID


Specifically, take a look at the section below:

"Manage your trusted phone numbers

To use two-factor authentication, you need at least one trusted phone number on file where you can receive verification codes. Consider verifying an additional trusted phone number other than your own phone number. If your iPhone is your only trusted device and it is missing or damaged, you will be unable to receive verification codes required to access your account.


Update your trusted phone number on your Apple ID account page

  1. Go to appleid.apple.com.
  2. Sign in with your Apple ID.
  3. Go to the Security section and click Edit.

If you want to add a phone number, click Add a Trusted Phone Number and enter the phone number. Choose to verify the number with a text message or automated phone call, and click Continue. To remove a trusted phone number, click x icon next to the phone number you want to remove.


Update your trusted phone number through account recovery

  1. Go to appleid.apple.com.
  2. Sign in with your Apple ID.
  3. Select “Didn’t get a verification code?”, then select More Options.
  4. You'll be redirected to iforgot.apple.com.
  5. Complete your account recovery request. Learn more about account recovery. "


Cheers!

Forgot phone number for Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.