removing someone’s apple is from my device

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removing someone’s apple is from my device

hey there. I have been using someone’s apple id cos I couldn’t create my own apple id since my country is not on the lists to creat new apple id. So now I have my own apple id then I ask the owner of the previous apple id on my iphone 6s plus to remove his account from my device and he told me he did it but his account is still on my device. to remove his account I need his password and he can’t give me his apple id password. what kind of other options I have to remove someone’s account from my device?

iPhone 6s Plus, iOS 13

Posted on Jan 10, 2021 4:43 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

685,257 points

Jan 10, 2021 7:58 AM in response to hibreluel

Ask him to do the steps in the 2nd part of the article below.

Turn off Activation Lock - Apple Support.

If necessary, if you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)

Genius Bar Reservation and Apple Support Options - Apple.

or contact Apple ID Support.

Apple ID - Official Apple Support.

Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)

Get Support https://getsupport.apple.com Work through the screens to get a chat option.

Apple Support schedule phone call

https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.

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removing someone’s apple is from my device

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