CarPlay Call Volume too low

I have Apple CarPlay in my car with a Pioneer AppRadio4 (DA-120). My phone is the iPhone 8S, iOS v14.2. In the last few weeks I have noticed that my incoming call volume is too low. This is with both plugged-in and bluetooth connections. Yesterday, I was plugged in and had a phone conversation and had to turn the volume on the head unit to max and still could barely hear the caller. After the call ended my radio was blasting and had to turn it way back down. What is going on at Apple that checking CarPlay call volume is not one of the regression tests when releasing any new software updates? Apple should release a version that allows users to set their phone volume in CarPlay relative to the volume of the head unit when in normal radio mode.

iPhone 8, iOS 14

Posted on Jan 10, 2021 9:40 AM

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2 replies

Jan 12, 2021 6:48 PM in response to melissa_m77

This is an issue I started to notice fairly recently, maybe a few weeks ago. (I haven't been driving much since I started working from last year.) This is a five year old head unit, and the last firmware update is fall 2018, which I completed in 2019. I have just updated to iOS 14.3, tried it out tonight on both Bluetooth and wired and it seems to be working fine now. From what I read about 14.3, I did not see anything related to CarPlay updates but the problem has gone away. Hopefully for good. Thanks.

Jan 12, 2021 1:24 PM in response to DavidG88

Hi David,


Thanks for reaching out to us here in Apple Support Communities! We understand that you're having some problems with the audio volume when your iPhone is connected to the stereo, and want to make sure you receive the best help possible.


If this is something that has just recently happened, we encourage you to contact the stereo manufacturer directly and see if they have any firmware updates available for it.


We have more information about troubleshooting CarPlay here:

If you need help with CarPlay


Have a great day!

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CarPlay Call Volume too low

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